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Return Policy (request form)

Please fill empty fields of this form then click on "Send" to send automatically to us or click on "Print" to send by fax to (418) 681-5880.

Form for a return material
Once your request approved, your RAM authorization number will be sent to you by email from our Web service department including all procedure details for this article. You must write down the number on a printed copy of your request and insert it in the returned package. Don't forget to keep a copy for yourself!

Important to read: "Credit" application request, the refunded price is calculated with the current price of the day of the request RMA form is received. Read more about our policy in the "Returns and Warranties" section.
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